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Our industry focus

PARTNERSHIP

We work side-by-side with retailers and suppliers to achieve shared success.

PROFITABILITY

We focus on strategies that improve performance and deliver sustainable profit growth.

INSIGHT

We use data, experience, and market understanding to drive smarter decisions.

INTEGRITY

We build trust through honesty, transparency, and accountability.

PROGRESS

We continuously seek better ways to improve performance and unlock new opportunities.

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"Pinnacle Retail Partners are the strategic partner of choice. We support retailers and suppliers of all sizes grow smarter, perform better, and boost profitability through strategic insights and results-driven solutions."

convenience
Stores

NeighbourHood Stores 

Supermarkets 

Suppliers 

who we work with

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WHAT WE OFFER

Data‑Driven Insights

We help you turn your data into a sustainable competitive advantage.

 

Together, we:

  • Uncover meaningful customer behaviour insights that support your growth ambitions

  • Explore category and channel performance to inform smarter decisions

  • Anticipate forward-looking trends so you can stay ahead of the market

  • Shape clear, actionable recommendations that empower measurable results

Collaborative Business Planning

We believe true partnership is about working side by side, with shared ownership and a focus on collective success.

Together, we:

  • Build joint business plans that support your growth and long-term success

  • Align on KPIs and goals to ensure we’re moving forward together

  • Take time to review performance and identify opportunities to strengthen impact

  • Keep communication open, honest, and consistent at every stage

Growth & Innovation Support

We support you in staying ahead of the market through a strategic partnership.

Together, we:

  • Identify new product and category opportunities to unlock growth

  • Refine assortment and merchandising approaches to maximise impact

  • Build innovation pipelines that help you stay ahead of emerging trends

  • Run test-and-learn initiatives to support faster, more confident decision-making

Operational Excellence

We’re here to support you in bringing strategy to life through consistent, reliable execution.

Together, we:

  • Strengthen your supply chain and fulfilment so you can operate with confidence

  • Support accurate inventory management with clear, shared visibility

  • Align on service-level agreements (SLAs) that work for your business

  • Respond quickly and proactively to challenges to keep things running smoothly

Marketing & Customer Engagement

We’re here to support you in winning the customer - not just stocking the shelf.

Together, we:

  • Support co-marketing and promotional activity that builds meaningful engagement

  • Bring digital and in-store activations to help capture customer attention

  • Connect into loyalty programs to strengthen and grow customer relationships

  • Create content and creative that encourages action and drives results

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Geoff Herbert

I am a senior retail professional with over 40 years experience across the supermarket sector, working extensively for both retailers and suppliers. With more than 25 years in senior leadership roles, I provide practical, commercially focused advice grounded in deep operational and merchandise expertise. I support organisations to improve performance, optimise execution, and build strong teams and partnerships across the retail value chain. My leadership style combines strategic focus with hands‑on execution, fostering high‑performing teams and resilient, values‑led cultures.

why choose us?

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